Contacting Support

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Support via Email

Support via Phone

When you experience a problem or encounter a question about product usage, first check with your internal Tradeflow "Super User" and reference the product online help. If your issue is still not resolved, see below for the Tradeflow Support information.

 

 Note: Before you call or email, have the following information ready:

  • Your name and company name

  • Your telephone number and email address

  • Any error messages you received

  • The steps taken to create the issue you encountered

  • Your user name and email address for Tradeflow

 

You can also contact the Tradeflow Helpdesk on the Tradeflow Login page or from the left navigation menu.

Figure 1: Tradeflow Helpdesk Links

Support via Email

Email: tradeflow.helpdesk@expeditors.com

Hours: 24/7/365

Support via Phone

Location: Expeditors Corporate Headquarters (CHQ) - Seattle, WA 98104, USA

Phone: +1-206-393-5756

Hours: 24/7/365

 

 

 

 

 

 

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