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When you experience a problem or encounter a question about product usage, please first check with your internal Tradeflow "Super User" and reference the product online help. If your issue is still not resolved, see below for the Tradeflow Support information.

 

 Note: Before email, please have the following information ready:

  • Your name and company name

  • Your telephone number and email address

  • Any error messages you received

  • The steps taken to create the issue you encountered

  • Your user name and email address for Tradeflow

 

You can also contact the Tradeflow Helpdesk on the Tradeflow Login page or from the left navigation menu.

 

Contact Us

Email: tradeflow.helpdesk@expeditors.com

 

 

 

 

 

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