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Starting September 21, 2015, most of the report results you receive from exp.o Visibility will be delivered online instead of in an email attachment. There are some older reports that will continue to be sent in an email attachment in the short-term, but these will eventually require sign-in to access them. You can determine what type of report you receive by looking at the From address and report key/identifier on the email notification.
This only applies to reports you receive from exp.o Visibility. There is currently no change to the way you receive reports from other Expeditors applications (such as exp.o Analytics, EDI, FTP, etc.).
| Report type |
Delivered online |
Delivered via email attachment |
Reports created for you by Expeditors
These reports have a key similar to GEN_SAMPLE_123456 and are sent from expo.Helpdesk@expeditors.com. |
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Reports customized in exp.o Visibility
These reports have a key similar to 1234567890123456789,-0987654321098765432 and are sent from expo.Helpdesk@expeditors.com. |
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Other reports (typically Distribution) customized in exp.o Visibility
These reports have a report identifier similar to 61c0-e123ab4 and are sent from requestmonitor@expeditors.com. |
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