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Tracking Items

 

If you're an Order Management customer you can use the Track feature on the exp.o Visibility home page to track items and navigate to view an item's details.

 

To track an item, select Items from the drop-down menu, enter an item number and click Track. For a wildcard search, enter the first part of an item number followed by an asterisk as a placeholder for any number of characters. Enter at least three characters before the asterisk.

 

Examples of valid references for tracking items:

Reference

Example

Item number

ABC12345678

(Format is client specific)

 

Wildcard search: ABC*

 

Figure 1: Track an Item

 

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