Enter your Reference Number and click Track.

See Tracking a Shipment for more information.

Reference Number

Select what you want to track from the drop-down menu and enter the reference.

 

See Tracking Consignments for more information.

 

Drop-down menu

Select what you want to track from the drop-down menu and enter the reference.

 

See Tracking Declarations for more information.

 

Drop-down menu

Select what you want to track from the drop-down menu and enter the reference.

 

See Tracking Orders, Tracking Items, or Tracking Containers for more information.

 

Drop-down menu

In the Reports section, select the report you want to run, or click Manage Reports to see a list of all reports available to you.

See Run a Report for more information.

Reports Section - Manage Reports

Click the Help menu in the upper right-hand corner and select Preferences.

See Preferences for more information.

Help>Preferences

You can either click Create a Report OR run a report and then click Schedule Report.

See Create a Report for more information.

See Customize a Distribution Report for more information about distribution reports.

Create a Report

 

Schedule Report

All of your reports results are shown in the Recent Report Results section.

See Report Results for more information.

Recent Report Results

In the report's Set Schedule & Recipients tab, add or remove email addresses from the To field.

See Edit Recipient List on Customized Reports for more information.

Set Schedule & Recipients > To Field

You can choose how to be notified when your report results are ready by clicking the Email Notifications icon () on the Recent Report Results panel.

See Report Results for more information.

Email Notifications

Select the Request Access button. The report owner will be notified of your request. See Request Access to Report Results for more information.

Request Access Button

Click your name and select Account.

See My Account for more information.

Account Link

You can go to the Reports topic to find the report you want to learn more about, or use the search at the top of any help page.

After you have run a report, click Export Result to choose a file format to export the report results.

In order to deliver on our company-wide commitment to systems security and stability, we retired certain legacy exp.o Visibility reports on January 31, 2023, and transitioned them to alternate reports. This is to ensure that we maximize data protection by publishing only those reports that are compatible with the latest security protocols.

 

Below is a list of the specific reports that were retired:

• Transportation Shipments Report
• Customs Extract (ACEE) Reports:
• Advanced Customs Invoice Item Extract
• Advanced Customs Invoice Line Extract
• Order Management Reports:
• Items as Booked/Shipped/Delivered
• Items as Ordered
• Items in Containers

 

If the report has been RETIRED, its replacement will be in EXP.O NOW. If you have issues or don't yet have an EXP.O NOW account, please contact your local Expeditors Representative who will assist you in transitioning to alternative reports.